Shepherd’s Gate has been positively impacting women and children in crisis for over 35 years and now YOU have a chance to join our team.

Ministry impact: Changing Lives

Shepherd’s Gate helps women and children escape cycles of addiction, homelessness, and abuse and to find lasting change, we must care for the whole person. Our long-term Christ-centered program addresses the physical, spiritual, emotional and social needs of the woman so that she can learn the skills needed to live independently in the community.

Share your gifts and talents

Are you passionate about seeing lives restored through Jesus? Do you have a heart toward those in need? On our team, you have a chance to work with bright, talented and passionate people in a Christ-Centered atmosphere.  You will have an opportunity to share your leadership and relationship-building skills, to impact women and children.

If you would like to be a part of our team, please see the openings below and follow the instructions.

Cover letters and resumes should be Microsoft Word documents or be included as standard text within the email message and sent to jobs@shepherdsgate.org

Positions Filled:

Residential Coordinator -Livermore-Full-time

Residential Coordinator -Brentwood-Part-time

Updated 11/11/19

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Current Openings:

Applications will be accepted for the positions below until filled.

Learning and Career Center Manager-Livermore-32 hours a week

Retail Assistant-New Life Thrift Store Part-time 20-29.99 hours a week

Residential Assistant-Brentwood-Part-time overnight-24 hours a week

Case Manager -Livermore-Part-time 20-29 hours a week

Residential Coordinator -Livermore-Part-time  16-24 hours a week

Childcare Assistant -Livermore-Part-time 20 hours a week

Updated 11/211/2019

Full Job Descriptions Below:

Learning and Career Center Manager-

Livermore-32 hours a week

Coming soon

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Retail Assistant-New Life Thrift Store-Still active

Livermore- Part-time-20-29.99 hours a week

Salary: $12.00-$14.00

Benefits: Part-time- 401(k) with match, sick leave, and PTO.

Updated 11/11/19

JOB OBJECTIVE

The Retail Assistant objective is to bring in revenue to our ministry by sorting donated goods to sell in our retail establishment, The Shepherd’s Gate New Life Store. All of this is accomplished in accordance with the purpose of Shepherd’s Gate, which is to meet the needs of homeless women and children.

PRIMARY JOB DUTIES

• Maintain a friendly, safe and professional store environment.
• Offer customer service and stock merchandise in sales areas daily.
• Process transactions at register. Includes: cash handling, processing credit card sales and verifying identification.
• Courteously address telephone calls requesting store or donation information
• Track inventory in assigned areas and restock when necessary throughout the day
• Half-Off Day sales assistance
• Assist in creating and maintaining all merchandise displays in-store
• Accept donations at the Donation drop off-site
• Assist in upkeep of exterior donation site
• Sort donated items. Distinguish between saleable and nonsalable goods
• Sort, price, tag and hang all clothing, accessories, shoes, and linens
• Sort, price and package hard good items for sale and/or delivery
• Allocate seasonal goods to appropriate areas
• Maintain color tag system for clothing, accessories, and linens
• Exhibit professional conduct and communication with Shepherd’s Gate staff, residents, volunteers, and individuals performing community service
• Maintain a safe and clean work environment by keeping fixtures, shelves, pallet areas, workstations, restroom and break room neat; complying with procedures, rules, and regulations.
• Able to multi-task, prioritize duties and handle stressful situations
• Perform repetitive tasks
• Performs other duties as requested by the Manager and Leads

PHYSICAL DEMANDS

• Frequent standing, bending, lifting, grasping, reaching, pushing and walking (e)
• Repetitive motion of the wrists, hands and/or fingers (e)
• Ability to lift of 5-25lbs frequently. Lifting up to 25-50lbs occasionally (e)
•  Ability to use equipment to move goods (e)
• Mobility among workstations (e)

EQUIPMENT USED

• Two-wheeled or  4-wheeled  dolly, hand trucks and pallet jacks

ENVIRONMENTAL CONDITIONS

• Indoor retail environment
• Outdoor environment when in donation areas

KNOWLEDGE AND EXPERIENCE

• High School diploma or GED equivalent

• Work experience in service industry
• Demonstrated committed Christian faith
• Thrift Store or retail experience helpful
• Good organizational and customer service skills helpful
• Current valid California driver’s license and automobile insurance (if driving company vehicles)

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Residential Assistant -Still active

Brentwood Campus-Part-time  24 hours a week (overnight hours)

Salary: $12.00-$13.00 overnight shift/ if any day shifts worked $14.00- $15.00 day shifts 

Benefits: 401(k) with match, sick leave, and PTO

Resume Required

Updated 11/11/19

JOB OBJECTIVE

The Residential Assistant position is relational as well as functional.  This person is responsible for securing the home for the residents and supervising and holding residents accountable to their program and assisting with needs for the resident as they arise on the night shift.  They will also file and have occasional clerical work to attend. The Residential Assistant will work under the direction and support of the Residential Coordinator Supervisor.

DUTIES

• Securing the building for the residents during the night shift
• Always be available to support residents
• Be available to assist residents with their medical needs if ill during the night
• Maintain daily and weekly communication with Residential Coordinators during shift change
• Ensure house operates according to guidelines
• Answer phones and check messages, as needed
• Perform clerical duties as needed
• Attend monthly meeting with Residential Coordinator Supervisor

KNOWLEDGE, SKILLS, AND ABILITIES

• Possess the ability to multi-task and follow through until tasks are complete
• Knowledge of crisis intervention and conflict resolution skills
• Ability to interact effectively and in a supportive manner with all personnel of all backgrounds, under stressful circumstances
• Proficient written and verbal communication skills
• Ability to work in a team environment and develop harmonious relationships
• Possess the ability to manage stressful situations and adapt to change

EDUCATION AND EXPERIENCE

• Have a working familiarity with issues and obstacles faced by people in crisis and/or homeless situations with life-controlling problems
• First Aid training and CPR Certification
• Ability to demonstrate a committed Christian faith
• Have a current valid California driver’s license and automobile insurance and access to an automobile (if needed)

WORKING CONDITIONS

• Lifting of items under 20 lbs (e)
• Stairs are needed to access some of the campus (e)

(e) Denotes “essential function” as defined by the Americans with Disabilities Act (ADA)

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Case Manager -Still active

Livermore Campus-Part-time 20-29 hours a week

Salary: $17.00- $18.00 

Benefits: 401(k) with match, sick leave, and PTO

Resume Required

Updated 11/11/19

JOB OBJECTIVE

The Case Manager will primarily focus on the direct care of the women and children of the Shepherd’s Gate Program.  The Case Manager will work with the resident to develop short and long-range goals and will provide accountability through the accomplishment of those goals.  The Case Manager will also monitor resident compliance with program components and objectives and will provide support and accountability in these areas.  This will be accomplished with a relational focus developed through regular meetings and evaluations with the residents.   The Case Manager will work closely with the Program Director and the Residential Coordinators to accomplish these goals.

DUTIES

• Provide spiritual leadership and accountability to individuals in our program
• Always be available to encourage, pray for and support the residents
• Supervise residents regarding their goals and care plan.  Meet one hour a week with each resident to provide accountability for the accomplishment of individual goals, complete 12 Step Program in session as well as advocating for social service, legal, medical needs, etc.
• Council residents regarding stumbling blocks impeding their success.
• Attend Staff Meeting and provide updates on the residents’ progress.  Resident’s individual program goals will be established and monitored in these meetings.  Present resident disciplinary notices alongside program staff and act as the representative of the team to the resident.
• Assess resident need for referrals to professional services.  Research resources and services available for residents outside of Shepherd’s Gate. Maintain resource list with current information
• Maintain resident files with intake form, disciplinary notices, progress notes, pertinent medical information, proof of employment and departure paperwork
• Meets weekly with Supervisor for supervision to discuss program needs, case objectives and report any problem areas
• Assists in writing and updating Program Forms and Guidelines
• Administrative tasks (track program compliance, keep case management files, log staff notes, evaluations, input resident data into Salesforce, and other necessary paperwork)
• Have time in between case management appointments to meet with the women as needed
• Complete intakes on women and insure understanding of Program Guidelines and Expectations
• Communicate resident goals to other program staff 
• Refer women to other programs, shelters, legal aid, housing agencies, medical assistance, and other information pertinent to motivating them to a stabilized situation. 
• Interface with Community resources i.e. social service, legal, medical needs, school, etc.

Shepherd’s Gate reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to work in a team-oriented environment
• Strong ability in establishing cooperative and collaborative relationships
• Excellent communication skills, both verbal and written
• Ability to maintain confidentiality, manage multiple priorities, and utilize administrative and organizational skills
• Understand recovery and psychological problems
• Ability to interact in a supportive manner with persons of all backgrounds
• Compassion and understanding toward target population of program
• Ability to pass a background check
• Ability to provide a current tuberculosis clearance certificate prior to employment

 EDUCATION AND EXPERIENCE

• BA in Social Work/Counseling or Case Management experience preferred
• Familiarity with issues and obstacles faced by people in crisis and/or homeless situations with life controlling problems
• Demonstrated committed Christian faith
• Have current driver’s license

WORKING CONDITIONS

• Office setting with frequently use of computer (e)
• Frequently moves about the campus to interact with staff and residents (e)
• Ability to ascend and descend stairs to access some of the campus (e)
• Ability to move items under 20 lbs (e)

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Residential Coordinator-Still active

Livermore Campus-Part-time  16-24 hours a week

Salary: $14.00- $16.00 day shifts/any overnight shift work is $12.00-$14.00

Benefits: 401(k) with match, sick leave, and PTO

Resume Required

Updated 11/11/19

JOB OBJECTIVE

The Residential Coordinator position is relational as well as functional.  This person is responsible for supervising and holding the residents accountable for their program and assisting with needs.  The Residential Coordinator is the key contact for all resident matters on campus.  Their priority is to keep the campus safe and running smoothly.  The Residential Coordinator will work under the direction and support of the Residential Coordinator Supervisor and alongside the Program staff, sharing feedback on the resident’s progression of goals and compliance with program criteria.

DUTIES

• Create a healthy community living environment through relationship building with residents to foster personal growth and safety for all residents.  This includes setting appropriate boundaries, utilizing verbal praise, empowering the resident to do what they can do for themselves in order to build self-esteem, and providing direction as needed. 
• Be available to minister to, encourage, and support residents in their learning process.  Intentional observation and conversations are necessary to prevent crisis situations.  If a crisis occurs, processing with the resident is essential to support the resident in their individualized program.
• Intervene in crisis situations and provide conflict resolution within your scope of training.
• Ensure residents are operating according to Program Guidelines.  Hold residents accountable for appointments, program activities, and program guidelines. This includes conducting regular room searches, drug testing, and supervising household chores. 
• Be available to assist residents with their daily needs.  Assist residents in planning transportation to appointments; drive as needed.
• Supervise and be present for household activities and events as assigned.
• Responsible for implementing campus safety procedures in response to all emergencies or disasters.
• Act in accordance with each resident’s current treatment plan.  This includes being responsible to stay informed on each resident case.
• Responsible for observing and logging the resident’s behavior for team use.
• Attend and participate in weekly Residential Coordinator and Program Team Meeting to collaborate on resident treatment planning and program issues.
• Communicate campus activity information to appropriate staff such as approved visitors, shift changes, resident concerns, etc.
• Inventory the need for household maintenance.  Report all building and equipment damage or unsafe conditions to ensure a timely response.
• Provide orientation for new volunteers and work alongside them as needed.
• Supervise medication distribution through resident’s daily logging and communicate changes in medication or medical conditions to the Case Management team when necessary.
• Perform daily administrative duties (Answer phones, check messages, logging, staff notes, and other necessary paperwork). 

Shepherd’s Gate reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

 KNOWLEDGE, SKILLS, AND ABILITIES

• Possess the ability to multi-task and follow through until tasks are complete.
• Knowledge of crisis intervention and conflict resolution skills.
• Ability to interact effectively and in a supportive manner with all personnel of all backgrounds, under stressful circumstances.
• Proficient written and verbal communication skills.
• Proficient in Microsoft Office, especially spreadsheets, database, and reporting tools.
• Ability to work in a team environment and develop harmonious relationships.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Ability to pass a background check.
• Ability to provide a current tuberculosis clearance certificate prior to employment and the ability to maintain a tuberculosis clearance certificate during employment.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in social service field is preferred. Related work experience may be considered as a substitute for a Bachelor’s Degree.
• Have a working familiarity with issues and obstacles faced by people in crisis and/or homeless situations with life-controlling problems.
• First Aid training and CPR Certification (provided upon hire).
• Ability to demonstrate a committed Christian faith.
• Have a current valid California driver’s license and automobile insurance and access to an automobile (if needed).

WORKING CONDITIONS

• Frequently moves around the campus to interact with staff and residents (e)
• Ability to ascend and descend stairs as needed to access some of the campus (e)
• Ability to move items under 40 lbs. (e)

(e) Denotes “essential function” as defined by the Americans with Disabilities Act (ADA)

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Childcare Assistant-Still active

Livermore Campus-Part-time 20 hours a week

Salary: $12.00- $13.00

Benefits: 401(k) with match, sick leave, and PTO

Resume Required

Updated 11/11/19

JOB OBJECTIVE

The Childcare Assistant will assist with the Childcare Coordinator’s duties. This position will help assist in providing childcare while residents are attending on-campus programs. The Childcare Assistant will cover childcare oversight in the absence of the Childcare Coordinator and will report directly to the Director of the Residential Services in those times.  All of this is accomplished in accordance with the purpose of Shepherd’s Gate, which is to meet the needs of homeless women and children in the name of Jesus Christ.

DUTIES IN THE ASSISTANCE OF THE FOLLOWING:

• Provide a safe environment for the children to thrive
• Assist in planning curriculum for children that is inviting, open-ended and fun
• Assist in teaching children Bible stories and educational curriculum in an age-appropriate manner
• Follow the schedule of childcare and maintain a safe environment for all children
• Meet with moms to help with parenting in conjunction with the Childcare Coordinator as needed
• Help moms stay accountable

Shepherd’s Gate reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to be empathetic with children who have been exposed to trauma and crisis
• Strong ability to work with a wide range of children; understanding their development stages by age
• Understand the principles of positive discipline when working with children
• Ability in establishing cooperative and collaborative relationships with adult residents
• Excellent communication skills, both verbal and written
• Ability to maintain confidentiality
• Ability to interact in a supportive manner with persons of all backgrounds
• Understand the problems of children coming from trauma
• Administrative skills to manage different schedules
• Ability to assess the safety of the childcare environment and understand when Child Protective Services needs to be called

 EDUCATION AND EXPERIENCE

• 6-12 Early Child Education units
• Demonstrated committed Christian faith
• Current CPR and First Aid training

• Ability to pass a background check
• Current Driver’s license

WORKING CONDITIONS

• Homelike atmosphere. (e)
• Frequently moves about the campus to interact with staff and residents (e)
• Frequently ascend and descend stairs as needed to access some of the campus (e)
• Frequently moves items under 30 lbs. (e)

• Frequent lifting, bending and standing. (e)
• Physical demands of maintaining childcare room, snack preparation. (e)

 (e) Denotes “essential function” as defined by the Americans with Disabilities Act (ADA).

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Shepherd’s Gate job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. It is intended to be an accurate reflection of the basic elements that are essential to a job.  

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